More businesses and organisations are realising that well written emails and letters enhance their corporate image. The demand for training in business writing skills is growing as school leavers and graduates struggle with the concepts and demands of business writing.

Training People is recognised as a leading provider of facilitated business writing skills training programs. Key program outcomes include:

• writing business documents which have a clear purpose
• writing in a way that is clearer and more meaningful for the reader
• presenting information in clear and concise language (Plain English)
• avoiding common grammar, punctuation and spelling mistakes in business documents
• conveying the right image and tone
• reducing document turnaround times

At Training People the most frequently requested business writing skills training programs are:

• Writing Everyday Documents
  emails, letters and routine reports
  
  
• Report Writing
  more structured and complex report types, executive summaries
  
  
• Technical Writing
  technical reports, instructions and procedures, executive summaries
  
  
• Customer Service Writing
  difficult letters and emails, answering complaints and enquiries conveying empathy and sensitivity
  
  
• Business Writing - The Basics



• Writing Sales Letters and Proposals